Using holds
How do I put an item on hold?
1. Find an item you'd like to put on hold.
2. Click the "Place a hold" link. This link can be found in two places:
- In the list of titles, on the right-hand side:
- In the detailed title information:
3. If you are not already signed into OverDrive, you will be asked to do so. Choose your library system from the menu, enter your library bar code number and PIN, if required, and click "Sign In".
4. Enter your email address, so you can be notified when the hold is available for you. Click "Place a hold":
5. You will receive confirmation that your hold has been placed:
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How will I know when the hold is available?
You'll receive an email, with instructions on checking the book out.
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How long will an item stay on hold for me?
3 days
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How many holds can I have?
5 titles at a time.
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How do I cancel a hold?
1. From any page, choose the 'My Account' button.
2. Log in to your account.
3. Click the 'My Holds' link.
The list of titles that you have currently placed on hold is displayed.
4. Click the 'Remove' link next to the title in which you are no longer interested.
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How can I change my e-mail address to receive notifications for holds at my new e-mail address?
The Digital Download Center does not retain a permanent e-mail address for a person. It only retains an e-mail address with a specific hold or reserve placed on a specific title. A person could enter a different e-mail address for each different hold.
If you do not have any active holds in the Digital Download Center, then just enter your new e-mail address the next time that you place a hold. If you have holds on items that you have not yet received and entered an e-mail address for which you are no longer receiving e-mail, then follow these steps:
- From any page, click the 'My Account' link.
- Log in to your account.
- The 'My Account' page is displayed.
- Click the 'My Holds' link.
- The list of titles that you have currently placed on hold is displayed.
- Click the 'Edit' link next to the title for which you would like to change hold notification information.
- You are prompted to edit holds information.
- In the 'Email address' field, enter the new email at which you would like to notified of the availability of your holds.
- Confirm your new email address by entering the new email address in the 'Confirm Email address' field.
- Click 'Submit'.
- Your email address is updated. A message is displayed stating that you will receive an email when the title becomes available for checkout.
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January 6, 2009
(Content for this FAQ created by Winnefox Library System, Milwaukee County Federated Library System, Outagamie Waupaca Library System, South Central Library System, and the rest of the Wisconsin Public Library Consortium.)
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